IT SOLUTIONS

Service Desk

We all love technology, but nothing is more frustrating than having a technical emergency and when you call your IT support repair service provider, hearing that automated message informing you that you will have to call back at a time that is more convenient to them. Most businesses don’t keep bankers hours and neither does Gabriel Phoenix Communications. We believe that by being there when the problem happens, no matter when it happens, is what is required of a quality IT services emergency team. George Rodriguez, a staff writer for PowerHomeBiz.com, points out these potential problems associated with missed deadlines in his article titled: "What to Do when a Deadline Can’t Be Met".


  • “If deadlines were met all the time, it would be a perfect world. Customers would be satisfied; you would be happy, and your company’s bottom line healthy.

    Alas, this is not the case. The realities of life can sometimes cause you to miss deadlines. An urgent work assignment can come up unexpectedly or something in your personal life may demand immediate attention. You then try to break your neck catching up, even foregoing sleep and subsisting on coffee for days, which might just compound the problem.

    You can see it now: irate customers barking on you on the phone for failing to deliver the promised product or service on time. Or customers checking on you every hour to know the progress of your assignment. Worse, customers may leave you for failing to accomplish the agreed terms of service on time. Some may even impose penalties.

    Missed deadlines, more so if done regularly, can be expensive and disastrous for any business. In fact, it can become a black eye on your record.”


How much is it worth to your organization to receive help when you need it most? Sometimes it is the difference between getting that task, project or bid done on time, and missing your deadline, resulting in an unhappy client. Face it - that equates to loosing real dollars and cents. Our Honolulu Help Desk is available 24 hours a day, 7 days a week, 365 days a year because you never know when you will need us.



Just Pick Up the Phone to Get Great IT Services

The experience of our Certified Network Engineers and Technicians, combined with our strategic partnerships, allows us the ability to competently evaluate all of your organization's IT needs. Our solutions are designed to reduce your costs, increase your revenue and mitigate your business risks through their productivity and efficiency enhancing benefits. Our Honolulu Help Desk personnel are certified to support

  • All Microsoft Network Operating Systems
  • Desktop Operating Systems
  • Office Applications
  • All versions of Outlook
  • Exchange Server
  • SQL Server
  • Server and Desktop Hardware
  • Printers
  • Network Copiers
  • Scanners
  • Smartphone’s
  • PDA's
  • And More!!!

So if you company wants only the best in IT Services, then call Gabriel Phoenix Communications at (808) 450-2693 or click here to contact us today to learn more about how you can have true support for your company 24 hours a day. Don’t go another day without our Help Desk services for your business needs.

Contact Us Today to learn more.